Program Representative

Company Overview

Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 35+ years and includes a comprehensive array of programs and services.

If you are a mission driven individual looking for a positive career move where you are striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in Youth Villages mission and vision for children and families.

Program Overview

The Program Representative position plays a crucial role in promoting the organization aimed at supporting at-risk youth and their families. This position focuses on developing and executing marketing strategies while fostering strong relationships with key community stakeholders, including mental health professionals, educational institutions, and referral sources.

Our Intercept program serves a broad population of youth, including those involved with multiple child-serving systems and those at high risk of removal from their families.  The program specializes in diverting youth from out-of-home placements by helping their families safely maintain youth in their home environment. This position is responsible for providing intensive home-based therapy.

Position Overview

Essential Duties and Responsibilities include the following.  Other duties may be assigned:

• Market all Youth Villages’ programs, continually learn about Youth Villages' programs, improve marketing skills, and keep abreast of competition 
• Maintain ongoing contact with key referral sources through presentations, meetings, phone calls, emails, mailings and other outreach
• Consistently meet referral goals regarding assigned region 
• Build & maintain positive relationships with all referral sources 
• Establish relationships with key community providers including psychologists, psychiatrists, employee assistance people, insurance carriers, mental health centers, school groups, community groups, juvenile court personnel, human service workers and social workers
• Identify and build relationships with new referral sources 
• Respond to customer service needs and monitor customer satisfaction
• Complete Pre-placement assessments for the purpose of securing funding and communicate progress and barriers to the appropriate customers 
• Conduct outreach to families and young adults waiting for services at least weekly
• Be knowledgeable of community resources and supports for families and young adults in assigned region 
• Engage in mass mailing/e-mailing, cold calls, and other marketing campaigns to build and enhance awareness of Youth Villages services  
• Assist the Placement Specialist and Placement Supervisor in authorization process as needed
• Complete daily and monthly reports as required
• All other duties as deemed necessary. 

Salary

$69000 - $81000 / year based on education and experience

Requirements

• Bachelor’s degree required
• Strong communication skills
• Excellent written, verbal, and oral skills
• Exceptional time-management skills
• Ability to manage multiple priorities simultaneously
• Strong organizational skills and attention to detail
• Must be employed with Youth Villages for 6 months 

Experience growth and development through our continuous training, as well as tuition and licensure reimbursement, or pursue opportunities to advance both clinically and administratively with Youth Villages.
 

Additional Benefits

Medical, Dental, Prescription Drug Coverage and Vision
401K
2 weeks paid vacation
12 paid sick days per year
11 paid holidays

Paid Parental Leave
Mileage & Cell Phone Reimbursement

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.