Accounts Receivable Manager

Company Overview

Youth Villages is a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services.

If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.

Job Summary:

We are seeking an experienced Accounts Receivable Manager to lead our billing operations within a behavioral healthcare setting. The ideal candidate will have a strong background in managing accounts receivable processes, proficiency in Electronic Health Record (EHR) systems, and a proven ability to hold billing specialists accountable to ensure timely and accurate billing and collections.​

Key Responsibilities:

• Leadership & Supervision:
• Oversee the daily operations of the accounts receivable department, ensuring efficient workflows and adherence to company policies.​
• Supervise and mentor billing specialists, setting clear performance expectations and providing regular feedback.​
• Conduct regular performance evaluations and implement corrective actions when necessary to maintain high standards of accuracy and productivity.​
• EHR System Management:
• Utilize the organization's EHR system to manage billing processes, ensuring accurate and timely submission of claims.​
• Stay updated on EHR functionalities and updates, providing training and support to staff as needed.​
• Collaborate with Director of Accounts Receivable to optimize EHR use for billing purposes.​
• Billing & Collections:
• Ensure accurate and timely processing of invoices and claims to patients and third-party payers.​
• Monitor accounts receivable aging reports and implement effective collection strategies to reduce outstanding balances.​
• Address and resolve billing issues and disputes promptly, working closely with patients, insurance companies, and internal departments.​
• Compliance & Reporting:
• Ensure compliance with healthcare regulations, billing policies, and payer requirements.​
• Maintain confidentiality of patient financial information in accordance with HIPAA regulations.​
• Process Improvement:
• Identify opportunities to streamline billing processes and implement best practices to enhance efficiency.​
• Collaborate with cross-functional teams to address systemic issues affecting accounts receivable.​

Qualifications:

• Minimum of 5 years of experience in accounts receivable management within a healthcare environment.
• Demonstrated leadership abilities with experience in staff supervision and development.​
• Experience working with large claim volumes and financial data.
• Proficient in AR software, EHR/EMR systems, Microsoft Office Suite, and in-depth knowledge of Excel.
• Thorough understanding of accounts receivable functions such as billing, collections, and posting. Excellent supervisory and analytical skills.
• Excellent analytical, problem-solving, and organizational skills.
• General knowledge of X12 EDI (837, 835, 270, etc…)
• Ability to motivate staff, build relationships across departments, and work in a fast-paced environment
• Strong understanding of healthcare billing regulations and compliance requirements.​
• Effective communication skills, both written and verbal.​
• Ability to work collaboratively across departments and with external stakeholders.​

Preferred Qualifications:

• Knowledge of payer contract negotiations and reimbursement methodologies.

Salary Range:

$75,000 - $85,000 depending on previous experience

Additional Benefits

Medical, Dental, Prescription Drug Coverage and Vision
401 (k)
2 weeks paid vacation
12 paid sick days per year
11 paid holidays
Mileage & Cell Phone Reimbursement (when applicable)

EOE

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.