Program Representative

Company Overview

Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. 

If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.

Program Overview

Our Intercept program serves a broad population of youth, including those involved with multiple child-serving systems and those at high risk of removal from their families.  The program specializes in diverting youth from out of home placements by helping their families safely maintain youth in their home environment. This position is responsible for providing intensive home-based therapy to families.

Position Overview

• Market all Youth Villages' services specifically focusing on Intercept, continually learn about Youth Villages' programs, improve marketing skills, and keep abreast of competition.
• Meet or exceed Intercept census goals as written on TN state growth plan regarding your specific region.
• Build positive relationships while pursuing case referrals through informational meetings, open houses, trade and agency shows and other outreach.
• Establish relationships with key community providers including psychologists, psychiatrists, employee assistance people, insurance carriers, mental health centers, school groups, community groups, juvenile court personnel, human service workers and social workers.
• Identify new referral sources and build relationships with existing referrers.
• Respond to customer service needs and monitor customer satisfaction.
• Complete Pre-placement assessments for the purpose of securing funding and communicate progress and barriers to the appropriate customers.
• Identify key state-level contacts for the purpose of assessing state-wide mental health services and the needs of children and families in assigned territory.
• Participate in provider organizations of which Youth Villages is a member.
• Maintain ongoing contact with key referral sources through presentations, meetings, phone calls, emails, mailings and other outreach.
• Engage in mass mailing/e-mailing, cold calls, and other efforts to make individuals aware of Youth Villages.
• Manage a large base of diverse referral sources and understand each referral source's problems and needs.
• Conduct market research, analyze results and develop marketing plans for Youth Villages’ growth in your assigned region in Tennessee (TN).
• Be willing to travel to all areas of Tennessee, sometimes overnight, to engage in marketing activities

Requirements

Master's degree in Social Work, Drug and Alcohol Education or Counseling, Counseling, Psychology,
Criminal Justice, Guidance Counseling, Human Services, Marriage and Family Therapy - OR -

Bachelor’s degree in a behavioral science that includes 30 semester or 45 quarter hours in human
development, human behavior, child development, family intervention technique, diagnostic measures
or therapeutic techniques will be considered

Excellent community relational and marketing skill
Excellent writing skills
Excellent organizational, multitasking skill
Ability to meet challenging deadlines
Must have 6 months experience with Youth Villages

Benefits

Medical, Dental, Prescription Drug Coverage and Vision
401(k)
2 weeks paid vacation
12 paid sick days per year
11 paid holidays

Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)

Tuition reimbursement and licensure supervision

Growth & development through continuous training

Clinical and administrative advancement opportunities

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.