Director of Business Intelligence

Company Overview
Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. 

If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.

This position is a fully remote position within the USA, however, some travel to Memphis, TN will be expected. The ideal work hours are 8:30am to 5:00pm CST.   

Position Overview

Responsible for driving the BI solution development and delivery across the organization that aligns with our strategic goals. The Director will bring up-to-date reporting and visualization design philosophies and best practices into the business and help our team to internalize and incorporate those practices in providing data, information, and insights to stakeholders across the company. The Director of Business Intelligence will also be responsible for developing and advancing the organization’s approach to data governance to ensure consistency in key business dimensions across the various source system.

Responsibilities

• Lead design and development of BI data models, reports, dashboards, and visualizations using data modeling and visualization best practices.
• Develop and implement a robust business intelligence strategy to support the organization's strategic goals and objectives.
• Work with the Snowflake product team to define the short- and long-term roadmap for data warehouse/data mart development.
• Synthesize and articulate design requirements from business stakeholders to develop fit-for-purpose data marts and visualizations based on business stakeholder input.
• Engage with BI tool users to identify opportunities for improvement, using human-centered design principles.
• Interrogate data sources and examine data models and transformations to identify and bridge gaps so that BI tools can achieve their full impact.
• Ensure data quality throughout the BI development, deployment, and enterprise configuration processes by conducting thorough testing and validation of data sources, models, and output.
• Work with Reporting & Analytics team to devise solutions to address data quality issues in source systems and improve accuracy and consistency of data used in BI applications.
• Optimize BI solutions for performance and scalability.
• Lead a team of business intelligence professionals and provide guidance, mentorship, and support to ensure the team's success. Identify gaps in internal capacity and make recommendations on positions that are needed to fully implement the agency’s data warehousing strategy.
• Develop training and support for end-users that facilitates full use of BI tools for daily decision-making.
• Work with IT data security team to ensure that users have access to the information they need while protecting the security of all sensitive data.
• Work with the Managing Director of Data Science to drive buy-in and adoption of business intelligence tools at all levels across the organization.
• Stay up to date with the latest features, technologies, and best practices as they are related to the agency’s BI and IT infrastructure and environment.
• Ensure that technical documentation is created and maintained in accordance with best practices, such as data dictionaries, design documents, and user manuals, to facilitate effective use and maintenance of the BI applications.
• Champion the exploration and responsible integration of emerging technologies, such as Generative AI, to enhance the productivity of data teams, accelerate insight delivery, and potentially automate BI use cases.
• Perform ad hoc analysis and other duties as required.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or a related field
• 5+ years of experience leading BI teams and setting strategy for enterprise business intelligence
• 8-10 years of experience in architecture, design, and development of scalable Business Intelligence solutions, using a variety of architectures, designs, and modeling techniques
• Experience in a Snowflake environment is required
• Experience with Microsoft SQL Server and related tools required; experience with Tableau strongly preferred
• Other preferred skillsets: Fivetran, Coalesce, SQL, Python, R, data normalization, ETL processing, data pipelining, unstructured data analysis, agile framework

Benefits

Medical, Dental, Prescription Drug Coverage and Vision
401(k)
2 weeks paid vacation
12 paid sick days per year
11 paid holidays

Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)

Tuition reimbursement and licensure supervision

Growth & development through continuous training

Clinical and administrative advancement opportunities

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.