Parent Support Partner

Requisition ID
Job Locations
In-Home Services
Relocation Assistance
Position Type


**Covering Iredell/ Gaston/ Burke Counties**


Company Overview


Youth Villages has been a national leader in the implementation of research-based treatment philosophies in the field of children's mental and behavioral health. Our commitment to helping troubled children and their families find success spans 30+ years and includes a comprehensive array of programs and services. 


If you are looking for a positive career move where you are meeting the challenges of life and striving to make a positive difference, then Youth Villages is the place for you. We are looking for people with a strong sense of purpose and focus to continually build confidence in yourself and our organization.


Are you a parent of a child with mental health needs? Are you willing to share your knowledge, experience, and expertise to help other parents?


Position Overview

  • Educate families, providers and the community about the Wraparound process
  • Provide education and assistance in navigating the child serving systems (child welfare, education, behavioral/mental health, juvenile justice, school, primary care, etc.)
  • Facilitate and assist in identifying formal and informal community resources, support, coaching, and training for the parent(s) / guardian(s)
  • Empower family to make their own decisions and take control of their life
  • Assist family in learning how to problem solve, set goals, make decisions, and advocate for themselves
  • Assist the youth and parent/guardian to articulate the youth’s strengths, needs and goals
  • Schedule at least one face-to-face meeting with family prior to the first Wraparound Child & Family Team meeting to aid the youth and parent(s)/guardian(s) in preparing for the first
  • Wraparound Child & Family Team meeting.
  • Attend appropriate meetings as requested by the youth / parent(s) / guardian(s)
  • Attend community meetings as required under grant or contract deliverables
  • Attend the North Carolina Family Partner State quarterly meeting
  • Complete all required reports and other paperwork as directed
  • Report Right Away to the proper state/legal authorities—this is any situation you observe that is dangerous to yourself or others
  • Work in collaboration with Wraparound Coach/Supervisor and Wraparound Facilitator to strengthen Wraparound Team rapport and overcome challenges

Additional Information


Schedule is flexible and non-traditional; based around the availability of youth and families served.
Applicants must have a valid driver’s license, a personal vehicle to use for work purposes and auto insurance.
Community Based staff will be reimbursed for applicable mileage





Experience as a primary caregiver of a youth with special needs, and preferably a youth with mental health needs; AND

Bachelor’s degree in a human services field from a college or university and one (1) year of experience working with the target population; OR
Experience in navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems
An understanding of, and experience with different child-serving systems, including schools, mental health, child welfare, juvenile justice, health and others
Possess a current, valid driver’s license and automobile with proof of auto insurance        
Participate in, and successfully complete, all required training
Willingness to complete the HFW Coaching and Training credentialing
A knowledge of community resources; preferably experience with local resources


Experience growth and development through our continuous training, as well as tuition and licensure reimbursement, or pursue opportunities to advance both clinically and administratively with Youth Villages.


Additional Benefits


Medical, Dental, Prescription Drug Coverage and Vision
Retirement Savings Pension Plan
403 (b)
2 weeks paid vacation
12 paid sick days per year
10 paid holidays

Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)




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